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HomeSource Pay: Every payment method your team needs, in one system
HomeSource Pay

Built for how large-ticket retail actually gets paid.

Payments aren’t just about the rate. HomeSource Pay is the integrated payment platform inside HomeSource, built for independent, large-ticket retailers in the appliance, furniture, mattress, and plumbing industries. It runs every transaction through the order itself. Card, ACH, and Send for Payment links all live inside CBMS, tied to the order and posted to the right customer in real time.

HomeSource Pay accepting a card payment from the order screen

Every payment method,
one place to look.

The days of a separate terminal and a separate processor are over. One vendor, one reconciliation, every payment tied to the order.

Every payment method, one system.

Card, contactless, Apple Pay, Google Pay, ACH, and Send for Payment links, all accepted at the screen the order was built on.

No double entry. No reconciliation project.

Every payment runs through CBMS, so POS totals and payment totals are the same data. Open balances update the moment a payment processes, not in a nightly batch.

Faster collections without the phone call.

Send a secure payment link by text or email from any order. The customer pays on their phone in seconds. No reading card numbers aloud.

“We have a lot of customers out of the area, and we don’t want to be taking credit cards over the phone. With HomeSource Pay, we send them a link. They feel secure making the payment, knowing their credit card information isn’t going to be stolen, and they have full control of it. That’s huge for us.”
Johnson’s Appliances & Bedding
Brett Johnson
Why now

Paying for a large purchase should feel as easy as everything else your customers buy.

Card readers still work and statements still arrive, but the workflow around the payment, collecting the deposit, chasing the balance, reconciling the day, was built for a world before mobile and before pay-by-text. HomeSource Pay is built for how retailers sell, deliver, and collect today, at the counter, from a rep’s tablet, from a tech’s phone in the field, or from a link sent directly to the customer.

The way large-ticket retailers
actually take payment.

Where most stores are
Disconnected tools

POS, terminal, processor, and accounting, none of them talking.

  • The payment terminal sits next to the POS but reports separately.
  • 30 to 60 minutes a day reconciling reports that never quite match.
  • Balance collection means reading card numbers aloud over the phone.
  • ACH means a separate processor with its own login and fees.
  • Refunds and reversals happen in a separate processor portal.

The status quo most retailers are trying to leave.

The half measure
Generic processor

Solves card at the counter, then hands the rest to other vendors.

  • Card processing works; ACH and pay-by-text each live in a separate app.
  • End-of-day reconciliation still exists, just slightly faster.
  • Payment links are an add-on, usually email only.
  • Open balances update after the batch settles, not in real time.
  • Multi-location data lives in a processor portal, not your POS.

Better than nothing, but the gaps add up.

One system
Inside the order
HomeSource Pay

Every payment method, inside the order it belongs to.

  • Card, contactless, Apple Pay, and Google Pay at the order screen.
  • Send for Payment links by text or email. The customer pays in seconds.
  • ACH from the same screen, with secure bank linking and far lower cost on large tickets.
  • Open balances update the moment a payment processes.
  • One reporting view across every register and every location.

One vendor. One rate. One place to look.

Set it up once.
Runs automatically after that.

Three loops that close the gap between the order, the payment, and the customer record.

Taking payment at the order screen in HomeSource Pay
Send for Payment link on a customer's phone
AR open balances view updating in real time
Step 01

Take payment where the order lives

Card, ACH, or contactless, all accepted at the screen the order was built on. The payment posts to the right order. No second login, no re-keying the total.

Step 02

Send for Payment, without the phone call

From any order, send a secure link by text or email. The customer pays on their phone in seconds, and the payment lands on the right order and customer record automatically.

Step 03

Balances update in real time

Every payment posts to the right customer record the moment it clears. AR sees open balances without a nightly batch, and payment history stays searchable on the customer’s profile.

Two minutes inside HomeSource Pay.

How card, ACH, and Send for Payment run from the same order screen, with balances updating as each transaction clears.

HomeSource Pay video preview

Every payment method your team needs.
Each one tied to the order.

Card, Send for Payment, and ACH, all run from the same order screen, whether the sale is a Bosch dishwasher, a Stanton sectional, or a Kohler shower system. Every transaction posts to the right customer the moment it clears.

The situations that used to mean a phone call or a workaround.

Deposits, phone orders, refunds, and returns all run from the same order screen, and each payment stays on the order so nothing has to be tracked down later.

Pay by phone

Take a card over the phone, securely.

For out-of-area customers, your team keys the card in by hand and it runs the same as an in-person sale, posting to the order the same way. No card numbers written on a sticky note.

Deposits

Take a deposit now, charge the balance later.

Take the deposit now and charge the remaining balance when the customer is ready, without asking for the card again. It stays tied to that order, not saved to the customer, so it is only ever used for that sale.

Refunds

Refund the original payment in a click.

The original payment stays on the order, so a refund goes back to the same card without a separate workflow. Partial refunds just take an edited amount, so a dented-delivery credit is a few seconds of work.

Returns without a record

Handle older orders too.

Even a return on an older order with no original payment to point back to can still go back to the customer’s card. You decide which staff can run one.

Pay runs on the same record as the order.

HomeSource Pay reads and writes to the same CBMS database the rest of your store runs on. Card, ACH, and Send for Payment links all post to the customer and the order the moment they clear, not after a nightly export.

HomeSource CBMS
POS & Back Office

HomeSource CBMS

Every payment posts to the order and the customer record. If the accounting module is on, it flows to the GL too.

Explore CBMS
HomeSource Commerce
Online + In-Store

HomeSource Commerce

Storefront and warehouse on one inventory. Online checkout uses the same Pay rails as the counter.

Explore Commerce
HomeSource Conversations
Texting

HomeSource Conversations

Send a payment link inside the same text thread the customer is already in. They pay without leaving the conversation.

Explore Conversations
HomeSource AI
AI + Automation

HomeSource AI

Surfaces insight from the same customer and sales data payments post against, so you can act on what’s happening in the store.

Explore AI
HomeSource RPS
Customer + Product Data

HomeSource RPS

Pricing and product data plugged straight into the POS, so the total Pay collects is right the first time.

Explore RPS
HomeSource Gatekeeper
Lead Tracking

HomeSource Gatekeeper

Turns a walk-in or a phone lead into a tracked opportunity, so a customer ready to buy never slips through before you can collect.

Explore Gatekeeper

What large-ticket retailers ask before they switch.

The questions that come up most on demo calls. If yours isn’t here, ask your rep and we’ll answer it straight.

HomeSource Pay is the integrated payment platform inside HomeSource, built for independent, large-ticket retailers in the appliance, furniture, mattress, and plumbing categories. Every transaction (card, ACH, Send for Payment link) runs inside CBMS, tied to the order it belongs to. The payment posts to the right order, updates the customer record, and shows up in AR without re-keying or batch syncs.
Independent, large-ticket retailers: appliance dealers, furniture stores, mattress retailers, and plumbing retailers, where deal sizes make card fees painful and where deposits and balance-due collection take days of phone tag. Sales floor staff, service departments running in-field crews, bookkeepers, and owners all touch Pay in different ways. It is not built for big-box stores.
A generic processor plugs into your POS. Card processing works at the counter, but ACH and pay-by-text usually live in separate vendor apps, and the daily reconciliation between POS and processor reports stays. HomeSource Pay is built directly into CBMS, so POS totals and payment totals are the same data. The payment workflow lives inside the sales order, not next to it.
HomeSource Pay requires HomeSource CBMS. It is not a third-party processor that plugs into other POS systems; the integration is the point. If you are already on CBMS, you can activate Pay today. If you are not, ask your rep what is included in the platform.
Yes, from the same order screen as card. ACH typically saves up to 90% in transaction fees compared to credit cards on large-ticket sales, which adds up fast on appliance installs, furniture suites, and plumbing project work. The customer connects their bank securely, with no routing numbers passed by phone or email. Same posting flow as card. Once it clears, the balance updates.
Yes. Your team keys the card in by hand instead of swiping or tapping, and it posts to the order the same way as an in-person sale. Out-of-area customers never mean a card number written down and re-keyed later.
The original payment stays on the order, so a refund goes back to the same card without a separate workflow. Partial refunds are just an edited amount, useful for a credit on a dented unit. Returns on older orders with no original payment to point back to are covered too, and you control which staff can run one.
Yes. Take the deposit now and charge the remaining balance when the customer is ready, without asking for the card again. It stays tied to that order, not saved to the customer, so it is only ever used for that sale.
Surcharge policy is your call. Pass the card fee to the customer or absorb it, and decide which staff can waive it on a given sale.
Payment links are secure and time-limited for safety. If a link expires or a payment does not go through, your team sends a fresh one in a click. The salesperson on the order is notified when a link payment completes, and you can set a default manager to be notified too.
HomeSource Pay comes with the PAX A77 wireless terminal. It takes tap, insert, and swipe, runs up to 16 hours on a charge, and charges over USB-C. You can name each terminal by register or desk so payments are easy to tell apart across the floor.
Yes. Print or email a receipt from the order that shows everything paid, and you can set it to include the full payment detail by default. No paper register tape required.
Yes. Every register in every store processes through one platform, one rate, one vendor, one reporting view across all locations. Multi-location appliance, furniture, and mattress operations see payments, deposits, and refunds in one consolidated view without exporting from each store.
Yes. HomeSource is web-based and works on Mac, Windows, tablet, and mobile. Sales reps on the floor, service techs in the field, and delivery crews running balance-due collection all use the same Pay workflow from whatever device they are on.
It depends on whether you are already on CBMS or moving the whole platform. If you are on CBMS, you can activate Pay today. If you are not, ask your rep for a realistic timeline based on your store’s setup.

Faster collections,
without the phone call.

Close the day and move on. Schedule a walkthrough and see how every payment method runs from the order it belongs to.

Already on CBMS? You can activate Pay today.  ·  Not on CBMS yet? Ask what’s included in the platform.