Never miss a
sales opportunity.
HomeSource Gatekeeper is the real-time lead engagement platform inside HomeSource, built for independent, large-ticket retailers in the appliance, furniture, mattress, and plumbing categories. Camera technology detects every customer the moment they walk in, routes them to the next available salesperson, and tracks every lead through to the close. Revenue per opportunity stops being a guess.
Every walk-in counted.
Every lead tracked.
Most stores have no way to count the opportunities they miss. Gatekeeper makes the invisible measurable, from the front door to the close.
Never miss a sales opportunity.
Most retailers know walk-ins are leaking. They just have no way to count what they're missing. Gatekeeper makes the invisible measurable.
Sales accountability with data, not gut feel.
Revenue per opportunity becomes a real metric, not a story. Managers coach on what actually happened, not on impressions of who was hustling.
End-to-end, not a separate camera system.
Standalone cameras show who came in. Gatekeeper connects every entry to the lead, the quote, the order, and the revenue it turns into.
“You’re going to spend money either way. You can keep spending to get more people in the door, or you can focus on making sure the people already in the store are handled the right way.”
Foot traffic costs more to earn than it used to. The sales floor is the last room where revenue per opportunity is still a guess.
Every walk-in is the end of a marketing spend, a search, and a drive across town. Miss one and you don't just lose a sale, you lose the most expensive lead you'll see all day. Yet most stores still run the floor the way they did in 1995: a clipboard at the door, a whiteboard for rotation, a shouted "you're up."
Gatekeeper is the floor system you'd build if you started from scratch today. Cameras at the door, the next available rep on the alert, every walk-in tracked from greet to close in the same record your team is already working out of. You've run the floor on instinct and it got you here. This makes the next step simpler, not harder.
Three ways to run the floor.
One connects every walk-in to revenue.
Clipboards, whiteboards, and gut feel.
- Customers wait at the door and walk out before anyone reaches them.
- No count of how many came in versus how many got greeted.
- Revenue per opportunity is a number nobody has measured.
- When sales drops, no way to tell if it's traffic, conversion, or reps.
- Rep accountability runs on impressions, not data.
The status quo most retailers are trying to leave.
Counts heads, then leaves the floor to figure out the rest.
- Counts entries, but has no idea who got greeted.
- No alert to a rep, just a number in a separate tool.
- No tie to a lead, a quote, or an order.
- Conversion rate is still a guess.
- The data lives outside the system the floor actually uses.
Better than nothing, but the gaps add up.
Every walk-in detected, assigned, and tracked.
- Camera technology detects every customer entry in real time.
- The next available rep gets the alert the moment a customer walks in.
- Every entry becomes a tracked lead, from greet to close.
- A daily read on who's closing and who's not.
- Staffing decisions backed by actual foot traffic, every store side by side.
One platform. One record. One source of truth.
Set it up once.
Runs automatically after that.
Three loops that move every walk-in from the front door to the close, without a clipboard, a guess, or a missed greeting.
The camera detects the walk-in
Cameras at your entry detect every customer the moment they enter. No clipboard, no counting by hand. Every door swing is logged in real time.
The next available rep gets it
The next available salesperson is alerted where they actually see it. If they can't take it, the lead moves to the next person automatically. No walk-in waits at the door.
Every walk-in is tracked to revenue
The interaction becomes a tracked lead in CBMS. The quote, the order, the conversion, and the revenue all flow back automatically, so managers see what closed and what didn't.
A look at Gatekeeper on the floor.
How a walk-in goes from the front door, to the next available rep, to a tracked lead, without anyone reaching for a clipboard.
Every walk-in.
One door-to-close loop.
Built for the way appliance, furniture, mattress, and plumbing retailers actually sell. Every part reads from the same camera feed and writes back to the same customer record, so the walk-in at 10:42 shows up in the scoreboard, the lead queue, and the conversion report at the same time.
Gatekeeper runs on the same record as the rest of your store.
The walk-in the camera detects at 10:42 is the same record CBMS quotes, Pay charges, Conversations texts, and AI scores. One source of truth under all of it, not a separate camera tool bolted on the side.
HomeSource CBMS
Every walk-in Gatekeeper detects becomes a tracked lead in CBMS, tied to the quote, the order, and the revenue it turns into.
Explore CBMS
HomeSource Conversations
Alerts reach reps where they actually are. Un-converted walk-ins get a follow-up text in the same thread, tied to the customer record.
Explore Conversations
HomeSource AI
Scores every lead and surfaces patterns in the opportunities that get lost, so you can see where the floor is leaving revenue behind.
Explore AI
HomeSource Commerce
Online leads land in the same queue as walk-ins, so the floor team works one list across the showroom and the storefront.
Explore Commerce
HomeSource Pay
The deposit or sale collected at the counter ties back to the walk-in that started it, so revenue per opportunity is real, not modeled.
Explore Pay
HomeSource RPS
The rep working a walk-in pulls specs, pricing, and quotes in seconds, so the answer at the counter is right the first time.
Explore RPSWhat large-ticket retailers ask before they switch.
The questions that come up most on demo calls. If yours isn't here, ask your rep and we'll answer it straight.
Know exactly how many
sales you're missing.
Schedule a walkthrough and we'll show you what Gatekeeper looks like at your door, on the floor, and in the scoreboard. Built for independent, large-ticket appliance, furniture, mattress, and plumbing retailers.