Appliance Dealer Software

Name: HomeSource Systems
Rating: 4.0 (4 reviews)

Built for appliance dealers from day one.

Appliance dealer software that connects point of sale, inventory, service, delivery, e-commerce, and payments in one platform. With HomeSource Systems, every part of your operation reads from the same data, updates in real time, and stays in sync.

Schedule A Demo

Sales Through Delivery

Quote on the floor, convert to an order, schedule the delivery, and close out the payment. One continuous workflow from the first conversation to the truck pulling away from the customer’s house.

Service and Parts

Warranty claims, service requests, technician dispatch, and parts tracking all run inside the same system your sales team uses. Service history ties directly to the customer record and original order.

Online and In-Store, Connected

Your website runs off the same inventory and pricing as your showroom. When something sells on the floor, it updates online. When a manufacturer adjusts MAP pricing, it changes everywhere.

Service is half the business. Your software should know that.

Most appliance dealers run service on a separate system or, more often, a combination of spreadsheets, paper tickets, and memory. That means service history lives in a different place than the original sale, the warranty info, and the customer record.

HomeSource CBMS connects all of it. A service request pulls up the original order, the product serial number, the warranty status, and every prior interaction. Your dispatcher sees the full picture. Your technicians get the right information before they show up. And when the job is done, invoicing and parts reconciliation happen in the same system.

One platform. Every system your store depends on.

Independent appliance dealers run HomeSource to connect inventory, POS, website, payments, texting, and lead management across every department. When something sells off the floor, your website inventory updates. When a delivery is scheduled, the customer gets a text. No manual steps, no re-entry between systems.

HomeSource RPS

Keep your full product catalog accurate and up to date inside HomeSource. Product specs, pricing, and availability stay current so your team always sells from accurate information.

HomeSource CBMS

Handle complex sales right from the register: split deliveries, financing, service contracts. No workarounds, no missing features for how appliance and furniture sales actually work.

HomeSource Commerce

Launch a branded online store with live inventory, your current pricing, and local delivery options. Your website becomes an extension of your showroom floor.

HomeSource Conversations

Text your customers from one inbox. Send delivery reminders, service follow-ups, and promotional messages without switching apps. Every conversation is logged to the customer record automatically.

HomeSource Gatekeeper

Real-time lead engagement and management. When a prospect fills out a form on your website or walks through your door, your sales team is notified immediately, with full context. Every lead is tracked from first contact to closed sale so nothing falls through the cracks.

HomeSource Pay

Accept payments in-store and online with integrated processing. No separate terminal, no reconciliation headaches. Deposits, partial payments, and financing all tracked inside the same sale record.

HomeSource serves independent retailers across every vertical.

The same connected platform, built for the way each type of store actually operates.

Furniture Retailers

Furniture stores use HomeSource for showroom lead tracking, custom order management, and e-commerce connected to real-time inventory.

View Furniture Page

Multi-Location Operators

Retailers with 2-10 locations use HomeSource for real-time inventory visibility, transfers, and consolidated reporting across all stores.

View Systems Hub

Who this is built for

HomeSource works for appliance dealers at different stages and sizes.

Single-Location Appliance Dealers

Family-owned appliance stores that need one system for sales, inventory, service, and delivery instead of five disconnected tools. You want to spend less time reconciling data between systems and more time with customers on the floor.

Multi-Location Appliance Retailers

Stores with 2-10 locations that need real-time inventory visibility across all showrooms and warehouses. Transfer management, consolidated reporting, and one product catalog that every location reads from.

Appliance Service Operations

Dealers where service and parts make up a significant share of revenue. Warranty management, technician dispatch, parts ordering, and service invoicing all need to connect back to the original sale and customer record.

How appliance dealers get started with HomeSource

From first conversation to go-live, here’s what the process looks like.

Discovery Call

We start with a conversation about how your store runs today. What systems are you using, where are the gaps, and what does a typical day look like for your team. No pitch. Just questions.

Tailored Demo

You see HomeSource configured for appliance retail. Not a generic walkthrough. Your product categories, your service workflows, your pain points. You’ll know whether it fits before you sign anything.

Training

Walking your team through the system. Every role gets trained on the features they use daily so your staff is confident from day one.

On-Site Implementation

HomeSource sends its own team to your store. Not a third-party consultant. Not a self-install video library. The people who know the system show up and stay until your team is running confidently.

Common questions from appliance dealers

The questions we hear most from appliance store owners evaluating HomeSource.

Can HomeSource handle both sales and service in one system?

Yes. Point of sale, service requests, warranty tracking, technician dispatch, and parts management all run inside HomeSource CBMS. A service request pulls up the original order, serial number, and full customer history. No separate service system needed.

How does serial number tracking work?

Every appliance tracks by serial number from the moment it enters your inventory. That serial ties to the purchase order, the customer sale, the delivery, and any future service history. One number, one record, across the entire lifecycle of that unit.

Does HomeSource integrate with manufacturer pricing and MAP compliance?

HomeSource RPS manages MAP and UMRP pricing directly. When a manufacturer updates pricing, it flows through to your POS, your website, and your price tags without manual updates. Pricing compliance is built into the system.

What buying groups does HomeSource work with?

HomeSource is not affiliated with any buying group. Retailers across multiple competing buying groups use the same platform. Every retailer gets the same technology, the same support, and the same access regardless of group membership.

How long does implementation take?

Implementation timelines depend on the number of locations and the complexity of your catalog. Most single-location appliance dealers are live within 6-10 weeks. HomeSource handles implementation in-house with on-site support, so your team has real people in the room during the transition.

See how HomeSource works for appliance retail.

Schedule a demo built around your store. We’ll show you the platform configured for appliance workflows, answer your questions, and give you a clear picture of what changes for your operation.

Schedule A Demo