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Lead Management for Appliance, Furniture, Mattress & Plumbing Retailers | HomeSource Gatekeeper

HomeSource Gatekeeper

Every walk-in becomes a tracked lead.

When a customer shows interest, the worst place for it to live is in someone's memory. Gatekeeper keeps every lead in the system, with the full history attached and a direct path to a quote or order the moment the customer is ready.

Schedule a Demo Back to Gatekeeper

The problem

A lead in someone's head is a lead you're going to lose.

A customer expresses interest, someone writes it on a pad or saves a number, and three days later nobody remembers what was said or where it stands. The follow-up that would have closed it never happens, and you never even know it slipped.

The payoff

From first hello to the close, in one record.

Every lead lives in Gatekeeper with its history attached, so the whole team works prospects the same way and no one relies on memory to know who needs a call back.

  • The whole history in one placeCalls, visits, and follow-ups live on the lead, so anyone on the team can pick it up where the last person left off.
  • Web inquiries land as real leadsAn inquiry from your HomeSource Commerce site comes in with context, not just a name and a number to chase cold.
  • Convert without starting overWhen the customer is ready, the lead becomes a quote or order with the products and details already attached.
The Gatekeeper Leads pipeline open in HomeSource

Common Questions

What retailers ask about Gatekeeper Leads.

Straight answers to the questions that come up most.

Yes. Each lead captures how the customer came into contact with your store, whether they walked in, called, or reached out online, so you can see which sources are worth the follow-up.
Yes. Leads are visible to your team, so anyone can pick up where a colleague left off. Following up with a customer never depends on one person being in that day.
The customer details and product interest carry straight into the new quote or order. Your team does not re-enter what is already there, and the record of the lead stays attached.
Yes. Inquiries from your HomeSource Commerce site can come into Gatekeeper as leads, so your team responds with the full picture instead of following up blind.

See how Gatekeeper Leads works for your sales team.

We'll walk through how your team handles follow-up today and show exactly what changes when every lead lives in one place, from first contact to close.

Schedule a Demo